DEPOSITS ARE NON-REFUNDABLE
Deposits are non-refundable, no exceptions. Deposits are a form of protection for Kailah and her staff. Deposits tell us that you are committed to getting your tattoo and that we will not be wasting time with prep work if you decide to no-show or are not able to get your tattoo for any reason.
Deposits are transferable to different days if you give us at least 72 hour notice prior to your appointment that you need to reschedule. They are not transferable between friends, your deposit is for your tattoo only.
Deposits are only applied to the tattoo that was originally approved and scheduled. Why? Because Kailah only accepts specific projects this prevents people from sneaking into her schedule with projects that she would not have originally accepted. If you want to get a different tattoo than the one scheduled you will need to re-submit an application and put down a new deposit if your new idea is accepted. This change does not guarantee that you can still get tattooed on your originally scheduled day. Make sure you want the tattoo you are asking for before scheduling.
Kailah has the right to refuse to tattoo you if she is put in an uncomfortable or unsafe situation. You will loose your deposit and be banned from the shop in this circumstance.
CANCELATIONS
You can cancel your appointment at anytime if needed. If cancelled 72 hours or more in advance, your deposit will be saved for future use for the scheduled tattoo. Your deposit will only be valid for the piece that you scheduled, if you want something different you will need to re-submit the application and put a new deposit down if accepted.
Deposits are transferable to different days if you need to reschedule. Please give us at least 72 hour notice prior to your appointment that you need to reschedule. They are not transferable between friends, your deposit is for your tattoo only.
Please be aware that when scheduling your appointments there is a possibility that you may need to be rescheduled due to unforeseen events. Unfortunately, Kailah has chronic illnesses that she fights with every single day and some days are harder than others. We will do our best to keep you informed if any appointment changes are needed.
If you need to cancel or reschedule please contact us at
Kailahbtattoo@gmail.com or call Black Opal Tattoo at 541-480-3322
More information can be found on our FAQ page